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Help for track operators

Claim your track, keep its details right, and post your schedule.

1 Claim your track

  1. Create an account or log in.
  2. Tap Tracks, search for your track and open it.
  3. Scroll to the bottom and tap Claim this track.
  4. Your role: your job at the track, for example General Manager.
  5. Proof: something we can check, such as your name on the track’s staff page or the track office number to call.
  6. Add a contact email and tap File claim.

Check the result under Account → Claim a track. We email you the decision too. Once approved, My track appears in your Account menu. Each track has one owner.

2 Update your track’s details

  1. Tap Account → My track, then Edit track details.
  2. Fix the address, phone, public email, website or Facebook page. Links start with https://.
  3. Map pin: at the track, stand at the main entrance and tap Use my current location. Elsewhere, press and hold your entrance in the Google Maps app until a pin drops, copy the two numbers, and paste both into the Latitude box (we split them into Latitude and Longitude for you).
  4. Tap Save changes.

Changes show on your track page straight away.

3 Post a race at your track

  1. Tap Account → My track, then Post an event. Your track is already filled in.
  2. Enter the title, dates and type, and tap Publish event.

It goes live immediately, no review needed. Edit it later from My track.

4 Report a wrong listing at your track

Races posted by someone else at your track can’t be changed by you, but you can tell us.

  1. Tap Account → My track. Under the race, tap Something wrong? Flag it.
  2. Pick Wrong date, Cancelled, Not at this track or Something else, and add the right details.
  3. Tap Send flag.

We review the flag and update or remove the listing if needed. It shows “Flagged” on My track until then.

5 See your track’s numbers

  1. Tap Account → My track. You see your followers, and for each upcoming race its views and how many people are going or interested.

Common questions

How much does claiming my track cost?

Nothing. Claiming, editing your track and posting your schedule are free.

Someone else already claimed my track.

Use Contact and pick “Track owner”. We will check and can move ownership to the right person.

Do my races need approval?

No. Races you post at your own track go live straight away. Races other people post there are still reviewed by us.

I manage two tracks. Can I claim both?

Yes. File a claim from each track’s page; My track then shows both.

Can my staff help manage the track?

Not yet: each track has one owner account. Staff can post races through their own accounts as promoters; those are reviewed before going live.

Can I change the track’s name?

Not yourself. Use Contact and we will rename it.

Why does the map show the wrong spot?

The pin may be off. Edit track details and use “Use my current location” at your entrance.

More help: Fans · Promoters · Contact us